The IT Services team is a strategic practice unit within GBQ that secures client value by delivering IT risk management solutions, builds client value with productivity solutions, as well as assuring client value through IT audit services. We serve clients across the country, with a majority of our clients located in Ohio or surrounding states.

Actively lead all aspects of audit, review and other assurance projects including planning, fieldwork and wrap-up of all engagements. Lead engagement teams and manage client relationships including having responsibility for day-to-day client contact. Work closely with member group to identify new work and obtain new engagements. Create plans and budgets for audit and other IT assurance programs and ensure completion of engagements within a defined timeline. Responsible for supporting overall supervision of the IT Services Department and supervise and mentor Managers, Seniors and Staff.

Focus on four major initiatives established by the Firm:  Profitability; Practice Growth; Client Focus; and Brand Culture/Development.

Tasks:

Provide Information Technology auditing and advisory services to our clients, including a variety of the following:

  • Oversee majority of high priority, complex, large and high-risk client
  • Oversee all aspects of audits, reviews, and other IT assurance engagements, which include:
    • System and Organization Controls (SOC 1, SOC 2) reporting engagements
    • IT auditing in support of our firm’s audit practice (IT General Controls)
    • Regulatory Compliance Risk and Controls Assessments for financial institutions and other GBQ focused niche verticals
  • Develop programs, plans, and approaches for assigned client engagements
  • Supervise and review all work of seniors, staff, and interns on assigned client engagements
  • Responsible for supervising, mentoring training and supporting the development of seniors, staff, and interns
  • Communicate status of work, problems, and findings to both internal GBQ management and clients
  • Collaborate with firm leaders, other departments and client leadership to identify issues and develop and implement solutions to address issues identified
  • Review engagement profitability and prepare and analyze monthly billing for assigned engagements
  • Develop and deliver executive presentations, summaries of audit results and lead client and internal meetings
  • Other duties as required

Profitability:

  • Monitor the hours incurred by engagement team members and the progress of assigned client engagements to ensure work is completed within both a defined budget and a defined timeline
  • Achieve charge hour budget and meet hour expectations established by the firm
  • Monitor staff charge budgets to ensure staff and seniors achieve charge hour budgets and hour expectations established by the firm
  • Prioritize and manage multiple engagements and tasks
  • Participate in and lead “approved” non-client initiatives to improve firm administration
  • Assist in establishing and implementing policies that improve department efficiencies
  • Consistently utilize all firm and department software efficiently
  • Lead “approved” non-client initiatives to improve firm

Practice Growth:

  • Represent firm and build relationships by attending fundraisers, meetings with prospects/referral sources, charitable events, professional organizations, etc.
  • Demonstrate strong leadership skills while completing client work and firm-related projects
  • Develop, cultivate, and maintain relationships with referral sources and
  • Identify new sales opportunities and develop proposals and other activities for securing new engagements with existing clients as well as new
  • Assume responsibility for client engagements and demonstrate strong leadership skills while completing client work and firm-related
  • Develop industry or technical skill specialization and expertise on specific topics within the
  • Demonstrate excellent written and verbal communication

Client Focus:

  • Demonstrate strong analytical skills, attention to detail, and deep knowledge of technical concepts
  • Effectively manage competing priorities and projects while exceeding client expectations.
  • Apply excellent judgment on client engagement and add value through a deep understanding of the client’s business/industry, technical knowledge, and internal/external resources
  • Identify complex issues and conduct extensive technical research to identify solutions and make recommendations to firm and client leadership to address complex problems
  • Demonstrate excellent judgment to identify and mitigate risks
  • Exhibit behavior consistent with rules of conduct of the AICPA, OSCPA and Accountancy Board of Ohio
  • Coordinate and collaborate with the team, other firm associates and client personnel to ensure the efficient flow of data, information, and financial issues, risks, and recommendations
  • Identify and present operational and financial improvement opportunities for clients served
  • Demonstrate appropriate understanding of client’s business, and industry, using resources available to provide value to clients
  • Identify complex issues and perform complex technical research to make recommendations to firm and client leadership
  • Familiarity with common control frameworks (NIST, CIS, ISO, PCI, HIPAA)

Brand Culture/Development:

  • Exemplify Brand Attributes of the Firm and promote a positive work environment for team members
  • Support and ensure adherence to all administrative policies and procedures of the firm
  • Demonstrate an ability to work independently or in a team environment and exhibit confidence addressing and resolving conflict with peers, subordinates and firm leaders
  • Consistently seek feedback on performance from superiors and enhance and develop individual professional and technical skills
  • Ensure that all supervisors prepare and deliver objective and candid performance evaluations to direct reports and identify coaching and mentoring opportunities to assist in the development of associates
  • Develop an atmosphere of cooperation and motivation
  • Prepare and deliver objective and candid performance evaluations to direct reports and identify coaching and mentoring opportunities to assist in the development of associates
  • Interest in developing a cross-functional skillset to manage/participate in/represent to clients and prospects other team activities

Work Experience and Education:

  • Bachelor’s degree or equivalent experience required; major in business, finance, accounting or information systems preferred
  • 9+ years of external audit experience; internal controls or IT audit experience preferred (not required)
  • Minimum of 5 or more years of experience within a public accounting/consulting firm preferred
  • 2 years of hands-on experience in information technology desired
  • Must be a CPA
  • CISA, CISM, CISSP certification or comparable accreditation preferred (not required)

Organizational Relationships:

  • Individual will report directly to a Performance Manager who will provide any necessary guidance relative to administrative issues or work performance through the formal evaluation process
  • Responsible for the co-management and supervision of the IT Services staff

Special Requirements:

  • Flexibility with travel and hours
  • Reliable transportation for on-site client work
  • Ability to work evenings and weekends based on time of year and client demands

 

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